Terms of Service

Your account

• You must provide accurate information when signing up, and keep your email current — it's how we reach you about billing and your account.
• You're responsible for keeping your password secure and for everything done under your account.
• Each paid seat is for one named person. Admins assign and reassign seats; sharing one login among several people isn't allowed.
• The first user to register a company becomes its admin and accepts these terms on the company's behalf.

Your content

Your company owns the photos, notes, reports, and other content your team creates in RestoCam. You grant us only the rights needed to operate the service — storing your content, processing it through our service providers (described in the Privacy Policy), generating reports from it, and delivering it to the people you share it with. You're responsible for having the right to upload what you upload, including permission to photograph the properties you document.

Acceptable use

Don't use RestoCam to break the law or to break RestoCam. Specifically, you agree not to:

• upload content that's unlawful, or that you don't have the right to use;
• attempt to access another company's data, probe or circumvent access controls, or interfere with the service's operation;
• use share or access links to harass anyone, or send spam through the service's email features;
• resell or white-label the service without a written agreement with us.

We may suspend or terminate accounts that violate these rules.

Subscriptions and billing

• RestoCam is a paid, seat-based subscription. Current pricing is on the pricing page.
• Payments are processed by Stripe. We never see or store your card details.
• You can bill monthly or annually. Adding a seat mid-cycle is prorated for the remainder of the period; removed seats drop off at your next renewal, with no mid-cycle penalties.
• Each seat includes a monthly allowance of AI credits, plus a shareable company pool. Credits refresh monthly and don't accumulate indefinitely.
• If we change pricing, existing subscriptions are notified before the change applies to them.

Failed payments and account deletion

If a renewal payment fails, we don't delete anything right away — but the clock below is real, and it ends in permanent deletion:

• Days 0–7: your account becomes read-only. All your data stays viewable; you just can't add to it. Stripe retries the payment and emails you.
• Day 7 onward: the account locks. The only thing reachable is the billing page, where fixing payment restores everything instantly.
• Day 90: the account and all of its data — photos, reports, everything — are permanently deleted. We email reminders with the exact deletion date beforehand. This deletion cannot be undone.

AI features

RestoCam's reports and photo descriptions are generated by AI from your photos and your own words. AI output can contain mistakes. Review reports before sending them to adjusters, clients, or anyone else who'll rely on them — you're responsible for what you send.

The service is provided "as is"

We work hard to keep RestoCam fast, available, and correct, but we provide it "as is" and "as available," without warranties of any kind, express or implied — including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the service will be uninterrupted or error-free.

Limitation of liability

To the maximum extent permitted by law, RestoCam will not be liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data, arising from your use of the service. Our total liability for any claim is limited to the amount your company paid us in the twelve months before the claim arose.

Termination

You can cancel your subscription at any time from the billing page; your team keeps full access through the end of the period you've paid for. We may suspend or terminate accounts that violate these terms or that create legal or security risk for the service. If you want your data deleted after cancellation, email us at [CONTACT EMAIL] and we'll confirm when it's done.

Governing law

These terms are governed by the laws of [GOVERNING JURISDICTION], without regard to conflict-of-law rules, and disputes will be resolved in the courts located there.

Changes to these terms

If we change these terms, we'll update the date at the top of this page, and we'll email account owners before any material change takes effect. Continuing to use RestoCam after a change takes effect means you accept the updated terms.

Contact

Questions about these terms: [CONTACT EMAIL].